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Become the part of our team as a Jewelry Sales Advisor!

BS Jewelry was established in 2013 and today it is a leading moissanite and lab-grown stones premium jewelry brand. We design, manufacture and sell our jewelry directly to customers through e-commerce channels such as online shop and social media. Jewelry quality and highest standards customer service are our major priorities. We have expanded our operations to UAE's fast-growing market recently.

Job Description

We are looking for an ambitious Sales Manager who will be the lead team member in the Sales department, working together with the company co-owners to grow the company sales in the region and overseas.

Jewelry Sales Advisor (B2C / Direct Sales)

Responsibilities

Manage sales generated from Social Media outreach including Website, Instagram, WhatsApp.

  • Process the orders in Prestashop CRM and Odoo ERP.
  • Make calls to confirm orders and write down all the details.
  • Answer to Facebook, Instagram and WhatsApp messages, send photos, videos and prices to customers.
  • Invite customers to the showroom / office or arrange a delivery with DHL Express or own company staff.
  • Be ready to meet customers outside of the office if needed.
  • Make a high grade jewelry presentation, confidently describe all the advantages of moissanite and other lab-grown stones along with jewelry quality and brand valuables.
  • Pass orders to the manufacturing department.
  • Communicate with company management for price calculation on custom jewelry and other customer requests.
  • Ensure orders are quality checked and elegantly packed before customer delivery
  • Maintain and communicate updates on the customer database and sales pipeline leads.

Our office is located in a nice modern building in Dubai Silicon Oasis.

Skills

  • Fluent English is necessary, Arabic would be beneficial.
  • Knowledge of customer service principles and processes.
  • Performance-driven and capable of achieving targets under pressure.
  • Portraying superb soft skills during customer interaction.
  • Demonstrated ability to forge long-lasting work relationships by leveraging information, tactics, and excellent communication.
  • Jewelry, premium or luxury products experience would be beneficial.
  • Knowledge of the diamond grading system (4C) would be beneficial.
  • Experience with CRM software would be beneficial.

How to apply

Please send your CV to jobs@bs.jewelry